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16. Troubleshooting

Problem Possible Cause Solution

The LCD displays nothing

when the device is started.

Battery is too low. Charge the battery.

The volume is too low. Adjust the volume.

No sound when playing an

audio file.

Bad audio file. Delete or skip the file.

The player cannot be

connected to the PC.

The USB interface is not

supported by PC’s

motherboard.

Update or replace the PC’s

motherboard.

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Nextar MA797 Specifications Page 18